RMA Request Form

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RMA Request Form

1. Item must be in warranty and must pass the criteria given by the supplier.
2. Item should be directly purchased from Millennium.
3. End-Users are not allowed to claim warranty directly from Millennium. They are advised to go back to their dealer or to the original point of purchase. However, if said dealer is no longer active, they can claim warranty directly from Seagate Authorized Service Center operated by third parties and serve as "COLLECTION POINTS" in receiving defective Seagate products.

Collection Point will only received return drives with the assigned RMA# & OA issued by Seagate. It is not the focal contact for the claim of warranty or to answer warranty inquiries. For warranty inquiries, please contact Seagate. Should the end-users choose to return drives directly to Seagate, they can request for RMA online @ http://www.seagate.com/support/service/index.html
Procedure On How to Claim RMA
1 . Verify the serial number if it is in warranty. Here are the 3 options:

1.1 Check the date of purchase on the warranty sticker of the defective item itself.
1.2 Check the date of purchase on the invoice or delivery receipt
1.3 You can call us for warranty verification.
2. Pls. call us up for the schedule of pull-out. Please bring Millennium invoice or delivery receipt when claiming warranty to expedite the processing of RMA.
3. Turn around time for processing RMA is 2-3 days depending on the availability of the stocks.
Serial Number(*)

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Model Number(*)

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Date of Purchase(*)

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Vendor(*)

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Address / Branch(*)

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Customer Name(*)

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Company Name(*)

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Email Address(*)

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Telephone Number(*)

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Mobile Number(*)

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