CUSTOMER FEEDBACK FORM
Thank you for being a customer. Please help us improve our product and our service to you by completing this survey.
Please rate your level of satisfaction with your sales representative in the following areas:
Responsiveness
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Professionalism
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Understanding of my needs
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
How satisfied are you with the following characteristics of our product?
Quality
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Price
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Promo (if any)
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
How would you likely rate our service?
Accounting and Collections
Excellent
Very Good
Good
Poor
Very Poor
Deliver Service
Excellent
Very Good
Good
Poor
Very Poor
After Sales Customer Service
Excellent
Very Good
Good
Poor
Very Poor
Over-all Purchase Experience
Excellent
Very Good
Good
Poor
Very Poor
Additional comments and suggestions?
Please complete the following information:
Name
Title
Company
Date